Privacy Policy

Last Updated: 15 March 2025

At areqlunanbion, we understand that privacy matters. This policy explains how we collect, use, and protect your personal information when you interact with our business finance education programs. We're committed to transparency and following Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs).

Information We Collect

Personal Information You Provide

When you sign up for our courses or contact us, we collect information you choose to share. This usually includes your name, email address, and phone number. For enrolled students, we might also collect business background information to tailor our program recommendations.

Technical Information

Like most websites, we automatically collect certain technical data when you visit areqlunanbion.com. This includes your IP address, browser type, device information, and how you interact with our site. We use this to improve our platform and understand what content works best for our audience.

Data Type Purpose Retention Period
Contact details Communication and course delivery Duration of relationship plus 7 years
Course progress Educational support and certification Duration of enrollment plus 5 years
Payment information Transaction processing 7 years for tax compliance
Website analytics Platform improvement 24 months

How We Use Your Information

We use your personal information for specific purposes related to our educational services. We don't sell your data to third parties, and we don't use it for purposes you haven't agreed to.

  • Course delivery: Managing your enrollment, providing learning materials, and tracking your progress through our business models program
  • Communication: Sending you course updates, responding to your questions, and sharing relevant educational content you've opted into
  • Platform improvement: Analyzing how people use our site to make it better and more useful for future students
  • Legal compliance: Meeting our obligations under Australian education and business regulations
  • Payment processing: Handling course fees through secure payment providers based in Australia

Marketing communications: If you've signed up for our newsletter or course updates, we'll send relevant information about business finance education. You can unsubscribe anytime through the link in every email we send.

Who We Share Your Information With

We work with carefully selected service providers who help us run our educational programs. These partners are bound by confidentiality agreements and can only use your information for the specific services they provide to us.

Service Providers

  • Payment processors: Australian-based financial institutions that handle course fee transactions securely
  • Email platforms: Services that help us send course materials and communicate with students
  • Cloud storage: Secure servers where we store course content and student records
  • Analytics tools: Platforms that help us understand website performance and user experience

Legal Requirements

Sometimes we're legally required to share information with government agencies or regulatory bodies. This might happen if there's a court order or if Australian law requires disclosure. We'll always review such requests carefully and only share what's legally necessary.

Your Privacy Rights

Under Australian privacy law, you have significant rights regarding your personal information. We take these rights seriously and have processes in place to honor your requests.

Access Your Data

You can request a copy of the personal information we hold about you. We'll provide this in a commonly used format within 30 days.

Correct Inaccuracies

If your information is wrong or outdated, let us know. We'll update our records promptly to ensure accuracy.

Request Deletion

You can ask us to delete your personal information, subject to legal retention requirements and ongoing course commitments.

Withdraw Consent

For activities based on consent, you can withdraw that consent anytime. This won't affect the lawfulness of previous processing.

How to Exercise Your Rights

To make a privacy-related request, email us at info@areqlunanbion.com with "Privacy Request" in the subject line. Include your full name and the specific action you're requesting. We'll verify your identity and respond within 30 days. If we need more time due to the complexity of your request, we'll let you know.

Data Security and Protection

Protecting your information is something we take seriously. We use industry-standard security measures appropriate for an educational organization, though no system can be completely foolproof.

Security Measures

  • Encryption for data transmission and storage of sensitive information
  • Regular security audits and vulnerability assessments
  • Access controls ensuring only authorized staff can view personal data
  • Secure backup systems to prevent data loss
  • Staff training on privacy obligations and data handling procedures

If we experience a data breach that's likely to result in serious harm, we'll notify affected individuals and the Office of the Australian Information Commissioner as required by law.

Data Retention

We keep your information only as long as necessary for the purposes we collected it. For educational records, this typically means the duration of your course enrollment plus several years afterward to meet regulatory requirements and provide ongoing support.

Financial records are retained for seven years to comply with Australian taxation laws. Course completion certificates and academic records are kept longer to verify credentials if you need them in the future.

When we no longer need your information, we securely delete or anonymize it so it can't be associated with you anymore.

International Data Transfers

We primarily store data within Australia using Australian service providers. Some of our technology partners operate cloud services with servers in other countries. When this happens, we ensure appropriate safeguards are in place through contractual obligations and security standards.

Any international transfers comply with Australian Privacy Principle 8, which requires us to take reasonable steps to ensure overseas recipients handle your information consistently with the APPs.

Children's Privacy

Our business finance courses are designed for adults. We don't knowingly collect information from anyone under 18 without parental consent. If we discover we've inadvertently collected such information, we'll delete it promptly.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify current students by email and update the "Last Updated" date at the top of this page.

For minor updates like clarifications or formatting changes, we'll simply post the revised version on our website. We encourage you to check this page occasionally to stay informed about how we're protecting your information.

Complaints and Disputes

If you believe we've handled your personal information improperly or violated your privacy rights, please contact us first so we can try to resolve the issue. We treat complaints seriously and investigate them thoroughly.

If you're not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). They're an independent body that handles privacy complaints and can be reached at oaic.gov.au.

Questions About Privacy?

If you have questions about this privacy policy or how we handle your information, we're here to help.

Email: info@areqlunanbion.com
Phone: +61 3 9467 1511
Address: 1 Wilson St, North Hobart TAS 7000, Australia